Introduction

One IPTV Player ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Contact us through our support channels
  • Make a donation or purchase a subscription
  • Participate in surveys or promotions

This information may include your name, email address, billing information, and any other information you choose to provide.

Usage Data

We automatically collect certain information when you visit, use, or navigate our Services. This information does not reveal your specific identity but may include:

  • Device and browser information
  • IP address
  • Operating system
  • Language preferences
  • Referring URLs
  • Pages viewed and time spent
  • Click data and interaction patterns

IPTV Data

When you use our player to stream content, we may collect:

  • Playlist URLs and metadata (stored encrypted)
  • Channel favorites and preferences
  • Watch history (optional, can be disabled)
  • EPG source URLs

Important: We do not collect or store the actual video content you stream. We only store configuration data necessary to provide our Services.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send administrative information, such as updates and security alerts
  • Respond to your comments, questions, and requests
  • Personalize your experience
  • Monitor and analyze usage and trends
  • Protect against fraudulent, unauthorized, or illegal activity
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (TLS 1.3) and at rest (AES-256)
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Secure data centers with SOC 2 compliance
  • Regular backup and disaster recovery procedures

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You can request deletion of your account and associated data at any time through your account settings or by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your data
  • Restriction: Request limitation of processing
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities

To exercise these rights, please contact us at [email protected].

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

Third-Party Services

We may use third-party service providers to help us operate our Services, including:

  • Payment processors (Stripe, PayPal)
  • Analytics providers (Google Analytics)
  • Email service providers
  • Cloud hosting services

These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us: